Hotline and fitting support – when you need it

Exceptional Customer Support is a cornerstone in our service. At our Canadian Headquarters , audiologists with experience in technical and fitting-related questions are ready to provide quick and personalized support.  

Our hotline helps you:

• Use our fitting tool, Genie and our multimedia counselling tool, eCaps
• Answer FAQs
• Decide which hearing solutions to recommend for different types of hearing loss
• Solve problems with IT and software installations online

Our support also includes a range of other issues. For example in-office training in our fitting tool, Genie.

Contact us for hotline and fitting support.