Phone support and fitting support – when you need it
Phone support is a cornerstone in our service. At our call centres, audiologists with experience in technical and fitting-related questions are ready to provide quick, personalized and topic-specific support.
The service is of course free of charge, and for your convenience, our call centres are open before and after office hours.
Our phone support helps you:
Use our fitting tool, Genie, and our multimedia counselling tool.
Decide which hearing solutions to recommend for different types of hearing loss.
Solve problems with IT and software installations online.
Our support also includes a range of other issues. For example in-office training in our fitting tool, Genie.
Contact us for phone support and fitting support.