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Connecting your Mac computer to your hearing aids enables you to stream audio and have video or audio calls.
The instructions you need depend on which Apple computer and which hearing aids you have.
Newer Mac computers running macOS 15 operating software or later can connect directly to all Bluetooth-enabled Oticon hearing aids.
For older Mac computers you will need a ConnectClip accessory to connect your hearing aids to your Mac.
You will need macOS 15 or later and:
iMac 2023 or later
MacBook Pro 2021 or later
MacBook Air 2022 or later
Mac Studio 2022 or later
Mac Pro 2023 or later
Go to System Settings > Bluetooth.
Go to > Accessibility > Hearing Devices.
Your hearing aids will remain in pairing mode for three minutes. Your Mac should detect your hearing aids.
Detected hearing aids will appear in Available Devices under Hearing Devices.
When you turn off your hearing aids on your iPhone, they will no longer be connected. To connect them again, turn on your hearing aid(s). The hearing aid(s) will then automatically reconnect to your device.
For easier access to hearing aid controls such as volume control through your Mac computer, you can add the 'Hearing' menu as a shortcut to the Menu Bar and Control Center. On your macOS computer, open 'System Settings' under the Apple menu and click on Control Center. Enable the shortcuts under 'Other Modules'.
Press and hold the multi-button for approximately six seconds, until the power indicator is off.
The hearing aids are now ready to connect with the ConnectClip. You now have three minutes to complete the pairing.
Press and hold the multi-button for approximately three seconds, until the power indicator shows steady green.
ConnectClip will now search for your hearing aids. The status indicator will blink yellow.
Place ConnectClip close to your hearing aids, at a maximum distance of 20 cm.
A successful connection is achieved when the status indicator shows steady yellow.
Press and hold the multi-button for approximately three seconds, until the power indicator shows steady green.
Place the ConnectClip in pairing mode. Press and hold the multi-button and volume up button at the same time for approximately 6 seconds until the status indicator is blinking blue. ConnectClip will be in pairing mode for about 3 minutes.
Go to Bluetooth menu on your computer.
Select ConnectClip and connect to it.
A successful connection is achieved when the status indicator show steady blue.
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