Gain the flexibility and convenience of online client meetings and remote fitting
Oticon RemoteCare is a feature within Oticon Genie 2 and the Oticon Companion app that enables you to remotely deliver person-centred hearing care.
See your clients on the screen
Oticon RemoteCare brings the benefits of telemedicine to your clinic. You can meet your clients online, send instant messages if they can’t hear you, and quickly make adjustments to their hearing aids.
Run feedback measurements remotely
With Oticon RemoteCare, feedback analysis can be easily carried out initially, or repeated, during remote sessions following acoustic adjustments, supporting confident fittings and saving both clinicians and clients unnecessary clinic visits.
Video calls
Have face-to-face conversations with your clients.
Phone calls
Set up phone calls if a client prefers not to use a camera.
Text messaging
Use the instant chat function to send short messages.
Contact an Oticon representative to learn more about Oticon RemoteCare
Discover how Oticon RemoteCare works
How can Oticon RemoteCare help your practice?
Optimise your time
Taking follow-up meetings online can save you time compared to holding visits in the clinic.
Give clients convenience
Let clients access quality care from the comfort of their home without having to arrange coming into the clinic.
Give help when and where it’s needed
Be on hand to support clients during the first days and weeks with their new hearing aids.
Take follow-up fittings online
Oticon RemoteCare is perfect for follow-up meetings after an initial first fit. It is a convenient forum for both parties where you can counsel your clients to learn how their hearing aids are working for them and make any necessary adjustments.
Help clients access your care
Oticon RemoteCare helps break down the barriers for people who need convenient hearing care, such as those who struggle to get to your clinic due to time and transport considerations.
Perform in situ audiometry
Using Oticon RemoteCare, you can use in situ audiometry measurements via the hearing aid in a client’s ear to measure hearing thresholds using the individual’s own ear acoustics. These remote measurements are accurate, precise and equal to ones made in a clinic.
Remote in situ audiometry is performed in the same way as in the clinic with Oticon Genie 2, with the Background Noise Level feature ensuring conditions are comparable to in-clinic conditions. The main difference is that the Oticon Companion app is used as the client’s interface.
Explore Oticon Genie 2 fitting softwareGet help with Oticon RemoteCare
Explore our guide to the RemoteCare Administration Portal