Results from the largest ever consumer survey have provided Oticon with an in depth understanding of how your clients are motivated to take ownership of their hearing loss. Over 1,500 people participated. The group was divided equally between new and experienced users.
Building on these consumer insights allows us to provide you with tools and processes to better support your clients throughout their journey to better hearing.
More than providing the best possible hearing care to your clients, these insights can assist you in optimizing your business. For instance, did you know 90% of client satisfaction depends on their experience with the hearing care professional? 50% visit more than one clinic prior to purchase, and 50% view a free trial as an incentive to make contact.
Locate our findings from the consumer surveys here