How to pair your hearing aids with an Android™ device

You can pair selected Android phones or tablets with your hearing aids. This will allow you to enjoy streaming audio such as phone calls, music or podcasts, using your hearing aids as wireless headphones.

Before you start

1

Oticon hearing aids can pair directly to selected Android phones and tablets. Pairing the hearing aids and installing the Oticon Companion on your device allows you to adjust the sound

Oticon hearing aids can also enable you to stream music and audio to your hearing aids from Android.  To do this directly, your Android device must support Bluetooth LE Audio or Audio Streaming for Hearing Aids (ASHA). Select Android phones with Bluetooth LE Audio can also enable you to have hands-free calls. If your device does not support LE Audio or ASHA technology, you will need an accessory such as ConnectClip or Easy LE Adapter to enable audio streaming from your hearing aids.

2

Compatibility guide

See which Android devices will work with your hearing aids.

3

Get the Oticon Companion

You need the Oticon Companion to pair your Android device with your hearing aids.

The image features the Oticon logo with a white and beige background, showcasing stylized sound waveforms in gold and gray, and the word "oticon" in white text on a black strip.

To connect your Android device directly to your hearing aids

1

Place your hearing aids near your phone.

Ensure that they are within 20 cm (7.9 in) of each other.

2

Ensure Bluetooth® is turned on.

Go to > Settings and switch Bluetooth on if necessary.

3

Open the Oticon Companion.

The app will automatically search for hearing aids.

A smartphone screen displays an interface prompting users to pair hearing aids via Bluetooth. The action involves connecting devices. Text reads, "Pair your hearing aids now and get full access to all app features." Two interactive buttons—"PAIR NOW" and "PAIR LATER"—are visible below.
4

Restart your hearing aids.

  • For hearing aids with disposable batteries, close the battery drawer
  • For rechargeable hearing aids, turn them on by pressing the lower button of each hearing aid for 2 seconds
A finger presses a plus symbol encircled in pink, depicted on a stylized outline of a surface or device, symbolizing an action or interaction.
A drawn hearing aid tilts with double-ended arrows indicating movement, attached to an earbud via a wire, placed against a minimalistic curved line background.
5

Detecting your hearing aids.

The app will automatically start to detect your hearing aids.

Once detected, the name of your hearing aids will appear on the screen.

Select your hearing aids.

A smartphone screen displays an interface searching for hearing aids. An illustration shows hearing aids with text reading “Detecting your hearing aids” and a progress bar beneath, indicating activity.
A smartphone screen displays a hearing aid detection interface. Two hearing aids are illustrated, labeled "Left Detected" and "Right Detected." Below is a question with "YES" and "NO" buttons for user input.
6

Connecting to your device.

Wait for the Oticon Companion to connect to your hearing aids. If requested, allow your device to pair with your hearing aids.

Once your hearing aids are connected, press Continue.

A smartphone screen displays a connection interface. The action shows hearing aids connecting via Bluetooth, indicated by icons and 86% battery levels, within a simple, clean app interface environment.
A smartphone displays a screen with a message confirming hearing aids are connected. Two hearing aid illustrations flank a central Bluetooth icon. Below, a "CONTINUE" button is visible.

To pair your Android device with your hearing aids via ConnectClip

1

First, pair your hearing aids with your ConnectClip. Then pair your ConnectClip with your Android device.