Whilst ConnectClip can be paired with a maximum of eight devices, it can only be connected to one device at any given time. The last connected device will have priority.
To connect to a smartphone, open the Bluetooth menu on the phone and select ConnectClip. If you are trying to connect to a device that does not have a Bluetooth menu then turn off the devices you do not want to be connected to - or switch off Bluetooth on the devices you do not want to be connected to.
No, you will not be able to receive calls when ConnectClip is used in remote microphone mode. This is because the connection between ConnectClip and the phone is closed.
However, you can continue to receive calls directly on your smartphone (even if it has been paired with ConnectClip) – but they will not be streamed to your hearing aids.
No. When ConnectClip is in remote microphone mode, there will be no connection to the mobile phone.
Yes, you can receive calls on your smartphone while streaming music via ConnectClip. In this case, the call overrides the music, giving you the option to answer the call or reject it and continue streaming audio.
Yes, you can. To do this, you need to select the correct audio route in your smartphone settings. For more information on this, check your smartphone’s instruction manual.
If your iPhone or ASHA Android phone is paired directly with your hearing aids, the call will interrupt the music streaming from ConnectClip.
Yes. The volume control keys on ConnectClip will adjust the volume levels on both the hearing aids’ microphones and the streamed signal. Alternatively, if you use the Oticon ON app you can adjust the streaming volume and the environment volume separately (in remote microphone mode only).
Yes, the hearing aid microphones can be muted when streaming sound. Please refer to the ConnectClip Instructions for Use for more information.
The volume control keys on ConnectClip will adjust the hearing aid microphones and the streamed signal levels simultaneously.
Your hearing care professional can make adjustments to the settings in your hearing aids when streaming from ConnectClip (e.g. streaming a call with ConnectClip, using ConnectClip as a remote microphone).
Get a hearing test, receive help and advice, and buy accessories, spare parts and cleaning tools from authorized Oticon hearing care professionals.
Locate hearing centre
Oticon is a global company represented in more than 20 countries.
© Copyright 2020