Range

  • > What is the advised range between ConnectClip and hearing aids?

    We recommend wearing ConnectClip as indicated in IFU. When used as a wireless headset the range between hearing aids and ConnectClip is a maximum of 2 meters*. See below questions for ranges in other scenarios.

    Download the instruction for use manual

    *Note that other 2.4GHz equipment – such as WiFi routers and other Bluetooth devices – many interfere with or reduce the range and reduce sound quality.

  • > What is the range between hearing aids and ConnectClip when ConnectClip is used as a remote microphone?

    The range between a set of hearing aids and ConnectClip when used as a remote microphone is up to 20 meters.*

    *Note that other 2.4GHz equipment – such as WiFi routers and other Bluetooth devices – many interfere with or reduce the range and reduce sound quality.

  • > What is the range between a Bluetooth device and ConnectClip when ConnectClip is used as wireless headset?

    The range between a Bluetooth device and ConnectClip when used as wireless headset is up to 10 meters.*

    *Note that other 2.4GHz equipment – such as WiFi routers and other Bluetooth devices – many interfere with or reduce the range and reduce sound quality.

  • > What is the range between ConnectClip and devices with BTD 800 USB dongle?

    The range between ConnectClip and devices with BTD 800 USB dongle is up to 10 meters.*

    *Note that other 2.4GHz equipment – such as WiFi routers and other Bluetooth devices – many interfere with or reduce the range and reduce sound quality.

  • > Does the ConnectClip range differ in indoors vs outdoor environments? 

    The range will vary depending on the surrounding materials. The maximum range will be available indoors with no obstructions, in a room which reflects the radio waves. Note that other 2.4GHz equipment – such as routers and other Bluetooth devices – many interfere with or reduce the range. In microphone mode, the range is up to 20 meters in an ideal environment.*

    *Note that other 2.4GHz equipment – such as WiFi routers and other Bluetooth devices – many interfere with or reduce the range and reduce sound quality.

  • > What happens if ConnectClip is out of range from my hearing instruments?

    ConnectClip will power off if hearing aids are out of range for more than 30 minutes. If connection is lost in remote microphone mode, the hearing instruments will return to P1 after 90 seconds. If you were in another program (e.g. P2) and out of range, they will stay in that program (e.g. P2) after 90 seconds.

  • > How close does the microphone need to be to a speaker’s mouth (either when I use it or it is used as a remote microphone)?

    We recommend wearing ConnectClip as shown in the instructions for use manual (e.g. close to and pointing towards speaker’s mouth).

    Download the instruction for use manual

    Watch how to wear ConnectClip

  • > Can I put my ConnectClip on a table to use among a group of friends?

    Yes, this is possible, but not the intended use. ConnectClip is optimized for 1:1 use, so the effectiveness of such a setup will depend on the environment, competing noise and where the other speakers are located. 

    Watch how to change to Remote Microphone mode and talk to the speaker