How to

Clean behind-the-ear hearing aids 

Your ear canal produces earwax, which serves the important purpose of protecting and lubricating your ear. But wax buildup is one of the main causes for hearing aid repair, because wax clogs up the sound outlet and/or the ventilation opening, resulting in weak, distorted sound or absence of sound.

Your hearing aids are an important investment and have been designed to be both reliable and durable. Use a few minutes each day to clean them. Most hearing aids come with a filter or other device to stop wax from getting into the hearing aid. Check the wax filter and replace it if necessary.

Cleaning the speaker unit and shell

As a general rule, clean your hearing aids each day with a soft, dry cloth. Make sure your hands are clean and dry before handling your aids.

Important notice!

Do not use water, cleaning fluids, solvents or alcohol, as these could damage your hearing aids.

The speaker unit in receiver-in-the ear hearing aids (RITE models) should be cleaned on a regular basis using a cloth to rub off any earwax. The domes (silicone tips) that cover the speaker units should not be cleaned, but instead replaced at least once a month.

Watch this video on how to clean the shell:

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Use the MultiTool for cleaning

The MultiTool is a useful tool, which will ensure the best care, cleaning and performance of your hearing aids:

Replace the brush when necessary. Simply pull it out of the tool and insert a new fresh brush. Press the new one firmly into the handle.

MultiTool brushes can be purchased from your hearing care professional.

Find your nearest hearing centre here.

Important notice!

Before handling a hearing aid, make sure to hold it over a soft surface to avoid damage if you drop it.

Cleaning specific
behind-the-ear parts

  • how-to-clean-the-corda-thin-tube

    How to clean the Corda thin tube

    Use a cleaning tool to clean the tube.

  • how-to-clean-the-earmold-without-speaker

    How to clean the earmold (without speaker)

    Regularly brush and wash molds without speaker

  • how-to-clean-the-earmold-with-speaker

    How to clean the earmold (with speaker)

    Regularly clean your molds with speaker using a brush

  • Hearing

    Did you know that our hearing is the only one of our senses that never sleeps?

  • Connect to applications

    How to connect hearing aids with different devices such as your TV or phone using ConnectLine.

  • Downloads and Support

    Find videos and instructions on how to use all Oticon hearing aids and accessories.

  • Find a hearing centre

    Get a hearing test and receive help and advice from authorized Oticon hearing care professionals.